FAQs

Find answers to common questions about our services, coverage areas, and how we can assist you and your pet

Hospice home care is a compassionate service provided to pets who are in the final phase of a terminal illness. It focuses on comfort and quality of life, offering pain management, emotional support, and assistance with daily care routines in the pet’s home environment. 

Palliative care is appropriate when your pet is diagnosed with a life-limiting condition. It can be provided alongside curative treatment and focuses on managing pain and other distressing symptoms, as well as providing psychological, social, and spiritual support. 

End of life care is a part of hospice care that is specifically tailored to the needs of pets as they approach their final days. It ensures comfort, dignity, and respect, helping families with decision-making and providing support through the farewell process.

Yes, our services are mobile, and we provide hospice care, palliative care, and end-of-life services directly to your home, allowing your pet to remain in a familiar and comfortable setting.

Our team is led by Eleri Lane, a qualified vet with 25 years of experience, and Michelle Rees, a qualified vet nurse with 40 years of experience. Both have extensive backgrounds in veterinary care and charity work, ensuring professional and compassionate service.

We provide holistic support that includes bereavement counseling and emotional support for pet owners. We understand the emotional toll of this time and are here to support you throughout the journey.

You can contact us directly to discuss your needs and arrange for our services. We are also happy to work with referrals from veterinarians. We will aim to contact you within 48hours of requests, for urgent enquiries please contact via telephone number which we will endeavour to answer. But please be aware we do not routinely offer Out Of Hours service. 

As a community interest company, we aim to make our services accessible. Please contact us to discuss potential support options based on your situation.

FAQs on Home Euthanasia Process

We use sedation, which ensures that your pet is in a calm and pain-free state.  We can explain in more detail if needed.

Absolutely. You can be with your pet throughout the entire process, providing comfort and love as they pass.

The process can vary, but typically, the sedation takes effect within minutes, and the euthanasia solution acts quickly thereafter.  We will ensure everything is done at a pace that is respectful to you and your pet.

We can offer aftercare for individual cremation at Bluebell Wood Pet Crematorium or you can make arrangements  for home burial or contact an alternative pet crematorium of your choice